Ministry of Health selects Anacle Simplicity® Business Software Enterprise Asset Management solutions.
SINGAPORE – July, 2013 –The Ministry of Health (MOH) has awarded Anacle to develop a Customer Feedback and Case Management System based on its proprietary Simplicity® Enterprises Asset Management (EAM) Solutions to streamline the operations of its Quality Service Office (QSO).
The Ministry of Health is a ministry of the Government of Singapore responsible for providing information, raising health awareness and education, ensuring the accessibility of health services, and monitoring the quality of health services provided to citizens and visitors in the Republic of Singapore. In addition, it is also involved in the control of illness and disease in the country, coordinating the utilization of resources and expertise to ensure access to good and affordable healthcare, and pursue medical excellence.
MOH is committed to provide constant quality improvement. Upon the completion of the 8-month project, Anacle Simplicity® EAM Solutions will provide MOH with a comprehensive Case Management System and a knowledge-based portal for the public to perform general enquiry. With the enhanced infrastructure, MOH is empowered to deliver quality service with full service-level compliance in all aspects of customer relationship management.
For more information on MOH, please visit www.moh.gov.sg